Dear Valued Customer,

Thank you for choosing NORMADAS! We are committed to delivering your skincare and haircare products in a timely and efficient manner. Please review our Shipping & Delivery Policy below.

Shipping & Delivery Policy

🔹 Processing Time:

• Orders are processed within [X] business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

🔹 Shipping Time:

• Standard delivery: [X-Y] business days
• Express delivery: [X] business days (if applicable)
• Delivery times may vary based on your location and courier service availability.

🔹 Shipping Charges:

• Standard Shipping: [X]
• Express Shipping: [X]
• Free shipping on orders above [X] (if applicable).

🔹 Order Tracking:

• Once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery status.

🔹 Delivery Areas:

• We currently ship nationwide/internationally (Specify locations).
• For remote areas, additional shipping time may apply.

🔹 Damaged or Missing Items:

• If you receive a damaged product or your order is incomplete, please email us at [email protected] within [X] days of delivery with your order details and product images.

For any questions or concerns, feel free to contact us at [email protected]. We appreciate your trust in NORMADAS and look forward to serving you!

Best Regards,
NORMADAS Customer Support Team
📧 [email protected]