Dear Valued Customer,

Thank you for shopping with NORMADAS. We understand that sometimes plans change, and you may need to cancel your order. Please review our Order Cancellation Policy below.

Order Cancellation Policy

🔹 Cancellation Before Shipment:

• Orders can be canceled within [X] hours of placing the order.
• To request a cancellation, email us at [email protected] with your order number and reason for cancellation.
• If your order has not been shipped, we will process the cancellation and issue a full refund.

🔹 Cancellation After Shipment:

• Once an order has been shipped, it cannot be canceled. However, you may be eligible for a return or exchange under our Exchange & Return Policy.

🔹 Refund Process:

• Approved cancellations will be refunded to the original payment method within [X] business days.

For any questions or concerns, feel free to reach out to us at [email protected]. We appreciate your understanding and look forward to serving you again!

Best Regards,
NORMADAS Customer Support Team
📧 [email protected]